Help and contact

You have a question about your booking? Your answer may be in our  Frequently Asked Questions list.

Don't you think so? Write to us here. Your request will be processed as soon as possible.

In the event of a dispute, the customer may also make use of the European Online Dispute Resolution Platform (ODR) provided by the European Commission. This platform is accessible via the following link: http://ec.europa.eu/consumers/odr/.

Visit the B&B HOTELS in Belgium page and contact our team by phone, email or book your next stay directly on our website.

You would like to book for a group, a sport trip, a bus trip, a club, a wedding? Book to our groups by e-mail service: 

You are a travel agency, tour operator, wholesaler or coach operator and are looking for an offer tailored to your needs? Our dedicated team is at your disposal by e-mail: bel-group@hotelbb.com

We are looking for committed and qualified managers for various locations.

Please contact us by mail: bel-recruitment@hotelbb.com

A question about our B&B HOTELS CLUB loyalty program?

To do this, simply fill out our contact form.

Need an offer adapted to your professional needs?

Are you a professional (company, institution, association) with recurring requests for hosting and you are looking for an offer adapted to your needs?

A national discount, specific rates on certain hotels: please contact us by mail: bel-corpo@hotelbb.com.