Hjælp og kontakt

Do you have a question about your reservation? Consult our Frequently Asked Questions to find the information you are looking for.

Don't you think so? Write to us here. Your request will be processed as soon as possible.

Our advisors answer you from Monday to Friday from 8:45 am to 10 pm, on Saturdays from 11 am to 7 pm, on Sundays and on public holidays from 11 am to 5 pm.

Are you abroad? Dial 0033 2 98 33 75 29.

Need an offer adapted to your professional needs?

Are you a professional (company, institution, association) with recurring requests for hosting and you are looking for an offer adapted to your needs?

The card loge, a national discount, specific rates on certain hotels: our Key Accounts department is at your disposal by email: corporate@hotelbb.com . 

A question about our B&B HOTELS CLUB loyalty program?

We are here to answer you by email.

To do this, simply fill out our contact form.

A complaint? Are you delighted with your experience at B&B Hotels or on the contrary dissatisfied, and would you like to share your impressions with us? It's here!

For your reservations of more than 10 rooms, our team will provide you with offers tailored to your needs: groupdesk@hotelbb.com

Are you a professional (company, public institution, association) looking for a partnership to supervise the travel of your employees?

Our sales team is at your service to define the best solution to meet your needs: ventes.corporate@hotelbb.com

Are you a travel agency, coach operator, tour operator, etc. looking for a partnership?

Our sales team is at your service to define the best solution to meet your needs: sales.leisure@hotelbb.com