B&B HOTEL Mons Gare

Dear Jacqueline, We would like to thank you for this review about your recent experience in our hotel, as it is crucial for us. We are delighted that you enjoyed the decor of our hotel. It's always refreshing to hear that our efforts to create a pleasant environment are being noticed by our guests. However, we apologize for the inconvenience you experienced with the lift not being operational. We understand how this can impact your stay, and we're sorry for any trouble it caused. We also sympathize with your discomfort regarding the pillows. We strive to provide a restful night's sleep, and it seems we missed the mark during your visit. As for the WiFi, we regret to hear that the access process was not as seamless as it should be. Your feedback is valuable to us, and we take it seriously as we continuously seek to enhance our guest experience. We hope you were able to enjoy the central location of our hotel, conveniently situated for exploring Mons and its surroundings, and that you found our proximity to key attractions and transport links beneficial. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Theo

Sehr geehrter Gast, wir danken ihnen für Ihr Feedback. Hoffentlich geben Sie uns in der Zukunft eine zweite Chance. Freundliche Grüße Team of B&B HOTEL Mons Gare

Gentile Enrico, È un piacere ricevere feedback così positivi. È fantastico sapere che il tuo soggiorno presso il B&B Hotel Mons Gare sia stato così piacevole. Siamo davvero lieti che tu abbia trovato la camera confortevole e che il nostro staff e il manager abbiano reso il tuo soggiorno piacevole, assistendoti con dedizione. Tuttavia, ci dispiace notare la tua preferenza per il bidet, che non è attualmente disponibile nelle nostre strutture. Comprendiamo come alcune abitudini siano importanti e cerchiamo sempre di dare il massimo per soddisfare le esigenze dei nostri ospiti. Nonostante ciò, ci rallegriamo che la posizione tranquilla dell'hotel abbia contribuito positivamente alla tua esperienza e speriamo che tu abbia avuto la possibilità di esplorare la città grazie alla nostra conveniente ubicazione vicino alla stazione ferroviaria e al centro di Mons. Se non sei già iscritto al nostro programma fedeltà B&me, ti invitiamo a registrarti online. Con la speranza di riaverla nuovamente come nostro ospite al B&B Hotel Mons Gare, le porgiamo i nostri più cordiali saluti. Team of B&B HOTEL Mons Gare

Dear Mark, Thank you very much for this kind review of your recent stay. It's wonderful to hear that your stay at B&B Hotel Mons Gare was enjoyable. We are delighted that you appreciated our team's friendliness, their eagerness to assist, and their genuine enthusiasm. Our staff takes great pride in offering helpful insights and making our guests feel welcome, and it's heartening to know this significantly contributed to your visit. Should you find yourself planning another adventure, we invite you to register online for our B&B HOTELS CLUB loyalty program at https://www.hotel-bb.com/en/b-and-me for even more perks during your stays. We look forward to seeing you again soon. Best regards, Team of B&B HOTEL Mons Gare

Estimado Aitor, Gracias por su reseña acerca de su estancia en nuestro hotel. Nos alegra mucho que haya depositado su confianza en el B&B Hotel Mons Gare eligiéndonos como su hotel de confianza durante estos días que ha pasado en Mons. Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración. Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo, Team of B&B HOTEL Mons Gare

Dear Guest, Thank you very much for the time taken to review your stay with us. We are delighted that you found our hotel clean and our staff friendly. It’s always a joy to know that our guests appreciate the effort we put into maintaining our standards. However, we are sorry to hear that the shower setup in the bathtub did not meet your expectations. We understand that personal preferences vary and we aim to provide amenities that cater to the comfort of all our guests. Nonetheless, it is great to hear that you found the price-quality ratio of your stay to be very good. Our location also serves as a convenient base for exploring Mons, and we are glad you could benefit from this. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Team of B&B HOTEL Mons Gare

Cher Efrein D. N. , Merci d'avoir pris le temps de rédiger ce commentaire. Il est fantastique de lire que votre séjour au B&B Hotel Mons Gare vous a tant plu. Nous sommes ravis que vous ayez apprécié l'accueil chaleureux de notre équipe, ainsi que la propreté et la taille généreuse de votre chambre. Il est toujours encourageant de recevoir des retours positifs concernant les efforts continus de notre personnel pour offrir un service exceptionnel. Cependant, nous avons pris note de votre remarque concernant l'emplacement du papier toilette dans la salle de bains. Nous comprenons votre préoccupation et nous excusons pour tout désagrément que cela a pu causer. Nous allons prendre en considération votre suggestion afin d'améliorer l'expérience de nos hôtes. Néanmoins, nous sommes heureux que vous ayez trouvé le petit-déjeuner à votre goût et que la localisation de notre hôtel ait facilité vos déplacements pendant votre séjour à Mons. Nous sommes idéalement situés à quelques pas de la gare et à proximité de diverses attractions et services. Si vous n'êtes pas déjà membre de notre programme B&me, nous vous invitons à vous inscrire en ligne à l'adresse suivante : https://www.hotel-bb.com/fr/b-and-me. Nous espérons, malgré cela, vous recevoir de nouveau parmi nous. Bien à vous, Team of B&B HOTEL Mons Gare

Chère hôte, Merci d'avoir pris le temps de partager vos impressions avec nous. Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous. Nous espérons que vous avez eu l'occasion de découvrir notre emplacement idéal, qui vous permet d'explorer facilement la ville à pied et de profiter de toutes les attractions à proximité. Si vous n'êtes pas encore membre de B&me, nous vous invitons à vous inscrire en ligne pour profiter d'avantages exclusifs : https://www.hotel-bb.com/fr/b-and-me. Nous espérons avoir le plaisir de vous recevoir une fois encore pour une expérience toujours de qualité. Cordialement, Team of B&B HOTEL Mons Gare