B&B HOTEL Brussels Centre Louise

Dragă Nicolae, Vă mulțumim pentru timpul acordat scrierii acestei recenzii. Ne bucurăm să citim că șederea dvs. la noi a fost una plăcută. Sperăm că ați avut ocazia să experimentați cinematograful nostru inedit în timpul șederii. Este un spațiu special unde ne place să credem că magia filmului se întâlnește cu confortul de acasă. Dacă nu sunteți deja membru B&me, vă invităm să vă înregistrați online la: https://www.hotel-bb.com/en/b-and-me. Mulțumim că ne-ați ales și sperăm că veți reveni pentru un alt sejur plăcut. Cu respect, Djilali, reception

Cher Bertrand, Merci d'avoir pris le temps de rédiger ce commentaire. Nous sommes ravis que B&B Hotel Brussels Centre Louise soit votre hôtel de référence à Ixelles, cela nous touche énormément. Nous comprenons que le fait de ne pas avoir pu réserver pour le samedi ait été un désagrément pour vous, et nous espérons que vous aurez l'occasion de séjourner chez nous à nouveau, même lors des week-ends chargés. Cependant, nous prenons bonne note de votre remarque concernant la lumière de la salle de bain et nous nous excusons pour le désagrément occasionné. Nous chercherons des solutions pour améliorer cet aspect et offrir une expérience plus confortable à nos hôtes. Si vous n'êtes pas déjà membre B&me, nous vous invitons à vous inscrire en ligne : https://www.hotel-bb.com/fr/b-and-me. Nous espérons, malgré cela, vous recevoir de nouveau parmi nous. Bien à vous, Djilali, reception

Cher hôte, Nous sommes très heureux que vous ayez passé un agréable séjour parmi nous. Nous espérons vous recevoir une nouvelle fois très bientôt. Bien à vous, Laurence, Réception

Gentile Claudia, Grazie per la sua ottima recensione. Siamo entusiasti che il tuo soggiorno al B&B Hotel Brussels Centre Louise sia stato così positivo. Siamo lieti che tu abbia apprezzato la tranquillità della posizione, l'ampiezza e il comfort della tua stanza, il bagno moderno e attrezzato, insieme alla nostra colazione varia e di qualità. È meraviglioso sapere che il nostro staff è stato attento e prodigo di consigli, e che hai trovato utili i servizi aggiuntivi come il deposito bagagli custodito e la disponibilità di acqua e caffè a ogni piano. Se non sei ancora iscritta al nostro programma di fidelizzazione B&me, ti invitiamo a registrarti online all'indirizzo https://www.hotel-bb.com/en/b-and-me. Con la speranza di averla ancora come nostra gradita ospite al B&B Hotel Brussels Centre Louise, le porgiamo i più cordiali saluti. Zita, Réception

Dear Guest, Thanks for your review about our hotel. We are thrilled that you were impressed with the quality of our breakfast, our efforts to promote responsible behavior, and the reliability of our complimentary high-speed Wi-Fi connection. However, we regret to hear about the issues you encountered with the placement of the mirror, the malfunctioning electrical plug, and the light not working properly. Furthermore, we understand your concerns about the peeling paint, the lack of space to work with your computer, and the humidity in the ceiling, as well as the complications with the shower. Your comfort is our priority, and we genuinely apologize for any inconvenience these issues may have caused during your stay. Nonetheless, we hope you found our diverse breakfast options and the eco-friendly initiatives we've implemented throughout the hotel to be positive aspects of your visit. The location of our hotel in the vibrant Ixelles neighbourhood, near the chic Avenue Louise, is also something many of our guests appreciate due to its proximity to a variety of attractions. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Djilali, reception

Dear Guest, Thanks for your review about our hotel. We're thrilled to hear about the aspects of your stay that pleased you. We regret to hear about the unusual odor you encountered in the bathroom upon arrival. Our team is dedicated to providing clean and welcoming accommodations, so we apologize for any discomfort this may have caused. Additionally, we understand that mattress preferences can vary greatly, and we're sorry to hear that our organic handmade super king natural mattresses did not meet your firmness expectations. We hope you were able to appreciate our central location in the vibrant Ixelles area, close to the chic shops of Avenue Louise and cultural landmarks, providing a perfect backdrop for your business trip. If you are not already a B&me member, we invite you to register online at https://www.hotel-bb.com/en/b-and-me. We are hoping to welcome you back in the future. All the best. Zita, Réception

Dear Marko, Thank you for taking the time to provide this feedback. We understand that your stay did not live up to your expectations, especially regarding the comfort of our beds. We take pride in our handmade organic mattresses designed to cater to a variety of preferences, and we regret that we missed the mark during your visit. Additionally, the size of our rooms is carefully crafted to balance coziness and functionality, yet we apologize if the space felt too restrictive. We are also sorry to hear that our breakfast did not meet your standards. Our continental buffet is curated with a selection of items to provide a satisfying start to the day, and we're disappointed to learn it fell short for you. Your feedback is invaluable, and we are taking note of your points to enhance our offerings. Lastly, we truly regret that the price did not reflect the value you expected to receive. Our goal is for every guest to feel they've received excellent service and amenities at a fair price, and it's clear we have room for improvement. We appreciate you bringing these matters to our attention. We look forward to welcoming you very soon. Best regards, Djilali, reception

Dear Hjordis, Thank you very much for your kind review. We're thrilled to hear that your stay at B&B Hotel Brussels Centre Louise left such a great impression on you. We are delighted that you appreciated the spacious and immaculate room, the comfort of our queen-size beds, and the convenience of having a spot to unwind and enjoy a drink in our vibrant restaurant area. It's fantastic that our efforts to provide a top-notch experience shone through during your visit. Should you decide to visit us again, and we hope you do, consider joining our B&me membership program for even more benefits on your next stay. You can sign up at https://www.hotel-bb.com/en/b-and-me. It would be a pleasure to welcome you back. Best wishes, Djilali, reception